-We accept payment via AliPay ONLY.
-All major credit cards are accepted through secure payment processor ESCROW
-Please notice that e-check normally general takes 5 business days to clear.
-If you have bought multiple items, please use the shopping cart and check out once for all instead of paying for them individually.
-Please list your special requests (color, packages, etc.) in the NOTES SECTION when check out.
-Please kindly note : Items will be repackaged to save your shipping charge & to be environmentally friendly. We guaranty the item
- Worldwide shipping except the areas excluded click Shipping and payments for detail.
- Most order will be shipped within 1-3 business day upon payment received.
- Items are shipped by airmail, 15-25 Working days to most countries and areas -please refer to the table below for delivery time.
- Any extra custom duties or import taxes are not included.
Russia Federation, usually take about 25~50 days, Pls allow a little delay.
Brazil, usually take about 30~90 days. Pls allow a little delay.
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We want you to be completely happy with your purchase. If for any reason you are not satisfied, please return the item to us within 30 days of purchase in its original condition for a refund in the original form of payment or an exchange. Coach merchandise may be returned by mail or to a Coach store. All merchandise must be in new and unused condition.
Free Returns by Mail in 2 easy steps! Continental U.S. only.
Canada, APO/FPO Returns
Returns to Stores
To find a Coach store, please visit our online Store Locator.
Returns from a purchase using PayPal
Monogramming and Cut-to-Size Belts
Personalized items may not be exchanged or returned.
Price Adjustments
Price adjustments are permitted only when an item has been marked down. The price adjustment must be made within 14 days of purchase from a Coach Retail Store or via Coach.com. The item and original receipt must accompany the request.
Coach reserves the right to modify its exchange and return policy.
The Coach brand stands for authenticity, innovation, and relevance. We grew organically from the product, always staying true to these key brand equities.
Started in 1941 as a family-run workshop in New York City, we were pioneers in the leather goods and accessories space, establishing ourselves as the original American house of leather during the second half of the 20th Century.
We went on to define “accessible luxury” for a generation. Beginning in North America, Coach delivered an alternative to traditional luxury. Then, we expanded beyond our home market, becoming the first American company in our category to bring international relevance to an American leather goods brand.
Today, Coach is available on five continents in over 1,000 directly-operated stores worldwide and many more in collaboration with our global wholesale and distributor partners.
Now, we’re building on our brand strengths with a vision:
It’s an ambitious plan for our future—one that we are uniquely suited to—and an extraordinary opportunity to make luxury more meaningful, liberating, inviting, and approachable for those who desire more than status.
It’s a way to celebrate and honor individuality, blending our history and heritage with design and fashion relevance, to present a clear and compelling expression of the Coach Woman and the Coach Man across the brand and around the world.
As we look forward to celebrating our 75th anniversary, we remain incredibly proud of Coach: Our business, brand, culture, and people. And today, the Coach name is synonymous with effortless New York style, an integral part of the American luxury landscape and the lives of countless Coach customers around the world.
We remain inspired by our rich heritage, and we’re excited for the endless opportunities that lay ahead for Coach!
Coach is a leading New York design house of modern luxury accessories and lifestyle collections for women and men. Our product offerings include bags, small leather goods, footwear, ready-to-wear, outerwear, watches, weekend and travel accessories, scarves, sunwear, fragrance, jewelry, and related accessories.
We are a publicly-traded company listed on the New York Stock Exchange under the symbol COH, and Coach’s Hong Kong Depositary Receipts are traded on The Stock Exchange of Hong Kong Limited under the symbol 6388.
We employ 17,000 colleagues across both our Corporate offices and over 1,000 directly-owned and operated Coach Store locations worldwide.
Our Loyal & Involved Consumer Coach consumers have a strong emotional connection with our brand. Part of our everyday mission is to cultivate consumer relationships by strengthening this emotional connection.
Multi-Channel Global Distribution Model Coach products are available in image-enhancing locations globally wherever our consumer chooses to shop, including:
Directly-owned and operated Coach Retail and Outlet Stores in North America, Asia, and Europe.
Ecommerce through www.coach.com for the United States, Canada, Japan, and China, along with informational websites for over 20 other countries.
Coach boutiques located within select department stores and specialty retailer locations, and through distributor-operated shops, all contributing to our strong global presence.
Innovation With A Customer-centric Focus We listen to our customers through rigorous research and strong consumer orientation. We learn about them wherever Coach is sold around the world, and work to anticipate changing needs by keeping our product assortment fresh and compelling.
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